Business class review of a Malaysian Airways flight. On this occasion a flight between Denpasar, Bali and Kuala Lumpur, Malaysia.
I walk through the ever busy Denpasar airport up to the friendly smiling faces of the MH counter, where the service is efficient and good. I am offered an invitation to the Premier Lounge, but have to admit that this is one area that Bali airport really lacks is a good Business class lounge, so I give it a miss and opt for a nice banana chocolate muffin and good coffee at the busy cafe.
Slightly delayed, but the staff are on hand to inform guests and once the green light is given the plane is boarded with little effort.
As I enter the A330-300 the smiling MH staff are alert and ready to assist. My seat of 2G is a middle aisle seat, but is smartly designed so you feel very comfortable and not exposed on the aisle nor too close to the neighbor. The general seating configuration is 2+2+2, but also have a few single window seats amongst the 27-seats in business class. Non-alcoholic drinks are served in form of water and juices.
The seat has plenty of space with various compartments and a pitch of 43 inches and if required can become a fully horizontal lie-flat bed with maximum bed length of 76 inches but it’s hardly required on this three-hour short flight. The large 16-inch screen and headset is a really great touch and for sure adds to the enjoyment of the movie or show.
As we take off, service quickly gets underway and a really nice selection of wines are on display! I start off with the excellent Champagne Bruno Paillard Premier Cru NV, which is served with a mixed nuts selection. We are also given the menu to review so we can prepare our pallets for lunch. I have also commenced the entertainment and quickly settle in to a new movie.
Lunch service proceeds an hour into the flight and I have a few tough decisions to make….between the Salmon & Prawn Brochette or the slow-cooked Australian beef……I order the beef, which in-general is fine and a glass of the Jim Barry The Lodge Hill Clare Valley Shiraz 2015, which matches well with the beef. The lighter style of Clare Valley Shiraz’s can often work well I find on a flightcompared to the more heavy Barossa style Shiraz, .
With the relatively short flying time the staff are kept busy, but in-general do a great job of showcasing Malaysia hospitality. We are offered regular re-fills and dessert, that I politely decline apart from the freshly brewed coffee.
As my movie nears the end we are informed that the pilot has made up some time and we will land in 35-minuetswith only a 15-minuets delay. The crew hand out the fast track card’s which prove an excellent benefit I later discover, as the passport line seems rather long.
Each business class passenger is permitted 40 kilos of baggage plus two pieces of carry on weighing up to 14kg.I travelled with a small suitcase case that weighed 10kg, but as the size was compact they saw little issue with my case and large briefcase.
The Aircraft: Airbus A330-300
Frequent Flyer Program & Airline Alliance:
Enrich is the Frequent Flyer Program and Malaysian Airlines is part of the Oneworld alliance, which includes partner airlines of British Airways, Cathay Pacific, Finnair & Qantas to name a few.
The service team are well dressed and a delight to be serviced by and at all times attended to any questions and were very good at topping up the travellers glasses.
The Airline Reviewers view:
Overall a really pleasant flight, made up of the A330-300 design, a crew that were attentive and forthcoming with my only wish was that this was a slightly longer flight to enjoy another glass of the Bruno Paillard Champagne J.
The Airline Review was undertaken by John Nielsen and was NOT paid for by Malaysian Airlines, but by www.theairlinereviewer.com team to ensure a fair review.
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